Terms of service

Effective Date: 02 September, 2025

Welcome to Little Kookaburra Creative (ABN 66 459 842 667). By accessing or using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully.

1. Welcome & Use of Our Online Store

By using our website, you agree to comply with these terms and conditions ("Terms", "Terms of Service"), including those hyperlinked and applicable Australian laws. If you do not agree, please refrain from using our website or purchasing our products. These Terms of Service apply to all users. All products offered are for personal, non-commercial use only, unless expressly authorised in writing by Little Kookaburra Creative. Throughout the site, the terms "our", "we" and "us" refer to Little Kookaburra Creative. Please read and understand these Terms before using any part of our website. All products available on our website are subject to these Terms of Service.

2. Information Accuracy & Updates

We strive to ensure product descriptions, images, and other website information are accurate and up to date. Minor differences may occur (e.g., colours, formatting, device display). We reserve the right to update content without prior notice. We are not responsible if information made available on this website is not accurate, complete or current.

3. General Usage Rules

Users must use the website responsibly and legally. You must be of legal age and have the capacity to enter binding contracts. We may refuse service or cancel orders for violations of these Terms. For further information, please refer to our Privacy Policy.

4. Changes to Products, Services, and Pricing

We may adjust products, services, or pricing at any time. All prices are listed in AUD. Orders already placed will be charged at the price shown at the time of purchase. We can modify or discontinue the Service (or part thereof) without notice. We are not liable to you or any third-party for any modification of the Service.

5. Our Products and Services

We sell physical books, digital books (eBooks), and digital resources. Digital downloads are for personal use only. Compatibility and formatting may vary across devices, and it is your responsibility to ensure your chosen technology supports the provided format. Product availability may change without notice. Certain products may only be exclusively available through this website. Returns and exchanges are subject to the terms and conditions outlined in our Return Policy.  We can limit the sales of our products and/or services to any person, geographic region or jurisdiction.

6. Billing and Account Responsibility

You agree too provide accurate, complete, and current information when placing orders. It is your responsibility to update details as necessary. Failure to provide accurate information may delay or prevent order fulfilment. By agreeing to these Terms, you stipulate you are over the age of 18, or the legal adult age in the location in which you reside and consent has been provided to your minor dependents to use this site. We can refuse any order you place with us. We can limit the quantities purchased per person, household, or order. We may attempt to contact you if we make changes to your order. Please refer to our Privacy Policy and Refund Policy for additional information.

7. Optional Features & Tools

Our website may offer optional tools or features. You agree that these are provided “as-is.” We make no guarantee of uninterrupted access or error-free performance. Use is at your own risk. Any future features added to the website are subject to these Terms of Service.

8. Links to External Sites

The website may include links to third-party websites not affiliated with us, of which we do not have any liability or responsibility. You will be bound by the terms and conditions outlined by any external third-parties and it is your responsibility to understand them before participating in any usage or transaction. We are not responsible for the content, accuracy, or availability of these external sites. Accessing them is at your own risk. Any complaints pertaining to the third-party must be directed to them.

9. User Contributions & Feedback

All comments, feedback, submissions, proposals, plans or similar, provided by you may be used freely by us. By submitting, you warrant that your content does not violate laws or intellectual property rights and is not harmful or offensive. We may monitor, remove, edit or report content. This includes, but is not limited to content that we deem, using our discretion and judgement, as unlawful, offensive, threatening, defamatory, obscene or pornographic. It also includes any content that may violate personal and/or intellectual property. You are solely responsible for comments made from accounts registered and/or setup by you.

10. Handling Your Personal Information

We collect and process personal information for order fulfillment, communication, and legal compliance. For details, including your rights and how we use your data, please refer to our Privacy Policy.

11. Mistakes, Omissions, and Updates

Despite efforts, the website may contain errors, inaccuracies, or omissions of a typographical nature that may relate to product descriptions and availability, pricing, promotions, offers and shipping. We reserve the right to correct, update, or remove content at any time without liability, consistent with Australian Consumer Law.

12. Restricted Activities

In addition to restrictions outlined in our Terms of Service, Privacy Policy and Shipping Policy, you must not use this site:

  • Unlawfully or for unauthorised purposes by yourself or others;

  • Infringe or violate our intellectual property or that of others;

  • Upload harmful code, viruses, or spam;

  • Harass (any form of) or interfere with other users or the website.

13. Warranty Disclaimer & Liability Limits

Products and services are provided “as-is” to the fullest extent permitted by law. We do not guarantee  or warrant that your use of our website or service will be uninterrupted, secure or error-free. By reading these Terms of Service, you agree that we can remove the service at any time, without notice. Liability is limited except as required under Australian Consumer Law. You agree that your use of a product or service provided by us is done so at your own risk.

14. User Responsibility & Indemnification

You agree to indemnify and hold harmless Little Kookaburra Creative and any associated partners, from claims, losses, or damages arising from your use of the website, violation of these Terms, or infringement of rights. 

15. Severability of Terms

If any part of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

16. Account and Access Termination

We may suspend or terminate access for violations of these Terms. Upon termination, you must stop using all products and comply with licence restrictions.

17. Complete Agreement

These Terms, along with our Privacy Policy and Refund Policy, including  any referenced documents, form the entire agreement between you and Little Kookaburra Creative and supersede prior agreements or communications. These Terms and any policies posted by us on this site constitutes the entire agreement and understanding between you and us. Any ambiguities in the interpretation of these Terms of Service will not be construed agains the draftee.

18. Applicable Law

These Terms and all Policies published by us are governed and construed in accordance with Australian law, including the Australian Consumer Law.

19. Amending These Terms

We may update these Terms at any time. Updated Terms will be posted on our website. Any use or purchase of or through our website constitutes acceptance of the updated Terms.

20. Copyright & Licensing

All content, including books, eBooks, covers, and resources, remains the property of Little Kookaburra Creative. Purchasers are granted a personal, non-transferable licence for private use only. Reproduction, distribution, or commercial use is prohibited without written permission from Little Kookaburra Creative.

21. Educational Disclaimer

All goods and services provided by Little Kookaburra Creative are provided for educational content. They are for general informational purposes only and are not professional advice. Users should apply their own judgment and discretion. Any reliance on the material on this site is at your own risk. Decisions should be made in conjunction with primary, more accurate, or more complete sources of information.